When will I get my login?

Your login details will be delivered 24-48 hours before ILMC begins.

Can I register for ILMC 33 if I’ve never attended before?

Yes! For the first time ever, as we’re no longer limited by physical capacity, ILMC is opening its doors to the wider live music industry family.

Can I register for IPM or GEI as well as for ILMC?

Absolutely. In fact, ILMC delegates are offered a highly discounted rate of just £25 to register for either GEI or IPM, gaining a whole extra day of discussion and networking. To attend either IPM or GEI, just choose the relevant extra ticket type when you register for ILMC via our ticketing partner, Eventbrite.

Do I need a separate ticket for Pulse, TEEM, or The Arthur Awards?

No, these are all included in an ILMC delegate pass. Pulse and TEEM are specific conference tracks within the main ILMC schedule, and with The Arthurs moving online this year, all delegates can attend.

Is there a deadline for registering?

The deadline is 14:00hrs on Friday 5 March, which is the final day of ILMC. All content will remain on the ILMC 33 Virtual Platform until 18:00 GMT on Monday 5 April 2021, so If you register late, you can still rewatch the event at a time that suits you.

Can I get a refund if I change my mind or am unable to participate?

You can cancel your registration (minus a £25 processing fee) as long as we receive the request in writing (via email) before 6pm GMT Friday 19 February 2021. Unfortunately, cancelled registrations cannot be transferred to a future conference.

Can I transfer the virtual ticket to someone else if I’m unable to participate?
Unfortunately not, because the conference platform ties attendees to a specific name and email address. In this instance we would advise requesting a refund on the original pass (if within the refund deadline) and the other individual purchasing a pass.
What payment methods can I use?
You can register for ILMC using credit or debit cards. Unfortunately, we are not currently able to process cheques.

For group orders paid by credit card or bank transfer (four or more delegates from one company) please get in touch.
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